Get official updates firsthand from the government and public services in your community

The ReachWell app is a free mobile app that lets the government agencies and public service organizations in your area send you official updates directly, in the language you speak. You hear about what affects you firsthand, from the source.

Download the free ReachWell app from the App Store or Google Play, then subscribe to the government agencies and public service organizations that serve you. Their official updates arrive in the app.

Any government agency or public service organization that uses ReachWell appears in the app. Organizations can include your state, county, city, and school district. Public health, emergency management, 911, fire, human services, housing, transit, utility, fish and wildlife, parks and recreation, and library services can join too, along with community organizations and many more.

The emergency alerts that go to every phone come in English and Spanish only. When your emergency management office uses ReachWell, the alerts translate, so the same warning reaches you in your language by text, email, phone call, web, and the ReachWell app. Download the free ReachWell app, choose your language, and subscribe to the government agencies and public service organizations in your community.

Yes. The ReachWell app is free for residents to download, subscribe, and receive official updates.

Yes. You can receive official updates in the ReachWell app without providing your location, name, phone number, email, or any personal details. Staying informed does not cost you your privacy.

You choose your language in the app, and messages from the services you subscribe to arrive in that language. The app offers over 130 languages, including English, Spanish, Chinese, Vietnamese, Tagalog, Arabic, and Russian, and you can change your language at any time.

You get urgent alerts, public information, and everyday community updates, such as events, programs, services, and deadlines, from the government agencies and public service organizations you subscribe to.

You can still download the free ReachWell app and subscribe to the government agencies and public service organizations near you that already use it. If your city or school district is not in the app yet, ask it to send its updates through ReachWell. Any agency can visit reachwell.com to see how ReachWell works for its team.

Your phone may not have received an emergency alert for a few reasons. You may have been outside the area the alert targeted, Wireless Emergency Alerts may be turned off in your phone settings, or it may have been a local or routine message that is not sent to every phone. The alerts that reach every phone automatically are federal Wireless Emergency Alerts, which cover only certain severe events and come in English and Spanish only. Most local alerts and everyday updates reach you only if you have subscribed to the agencies that serve you. To be sure you hear what affects you, turn on Wireless Emergency Alerts in your phone settings, download the free ReachWell app, choose your language, and subscribe to the agencies and public services in your area.